Privacy Policy

Privacy Policy

VEQAIRO respects the privacy of customers, visitors, and account holders who interact with our online store. VEQAIRO is operated by Changsha Yidong Xingyu Network Technology Co., Ltd. as an engineering-play brand focused on building sets, STEM-inspired projects, and creative mechanical discovery.

Brand and Store Context

This Privacy Policy applies to information collected when you browse the VEQAIRO store, view our engineering building products, create an account, place an order, contact support, subscribe to email updates, or otherwise interact with our online services.

Information We Collect

We may collect information you provide directly, including your name, email address, order details, shipping information, billing information, customer service messages, and any content you choose to send when asking about VEQAIRO products or orders.

We may also collect technical information such as device type, browser type, IP address, referring pages, pages viewed, product interactions, cart activity, checkout activity, and cookie-related data used to operate and improve the store.

How We Use Information

We use information to process orders, provide customer support, answer product questions, deliver VEQAIRO store updates, improve website performance, prevent fraud, maintain account security, personalize shopping experiences, and comply with applicable obligations.

Sharing Information

We may share necessary information with service providers that help operate the VEQAIRO store, including payment processors, shipping providers, website hosting services, analytics providers, fraud prevention tools, customer support tools, and email service providers. These parties are expected to use information only as needed to provide their services.

Cookies and Similar Technologies

VEQAIRO may use cookies and similar technologies to keep the website functional, remember cart activity, support checkout, understand store performance, and improve the browsing experience. You can adjust cookie settings through your browser where available.

Your Choices

You may contact us to request help with privacy-related questions, account information, order information, or marketing preferences. Some information may need to be retained where required for order records, fraud prevention, security, or legal compliance.

Contact

For privacy questions related to VEQAIRO, email: service@veqairo.com